For questions related to Ben’s Soft Pretzels products, please contact Ben’s Soft Pretzels at 574-970-2188 ext. 304 or via email at For more information about food allergens, visit the FDA’s Web site at


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Allergen Statement

Please be advised that Ben’s Soft Pretzels products contain known food allergens and sensitivities. Ben’s Soft Pretzels Franchising Corporation, its franchises, all affiliates, and employees do not assume responsibility for a person’s sensitivity or allergy to any food item provided in our restaurants. We strongly encourage that anyone with an allergic condition or sensitivity to gluten, nuts, dairy, or other food allergens NOT consume or handle our products. Ben’s Soft Pretzels products may contain these allergens or sensitivities as an ingredient, or may contain them as they share common equipment at the store level and/or at the manufacturing facilities. For specific allergen-related questions related to Ben’s Soft Pretzels products please contact Customer Care at 574-970-2188 or e-mail us at

What are Food Allergens?

Food allergy is an immune system reaction that occurs soon after eating a certain food. Even a tiny amount of the allergy-causing food can trigger signs and symptoms such as digestive problems, hives or swollen airways. In some people, a food allergy can cause severe symptoms or even a life-threatening reaction known as anaphylaxis.

Food allergy affects an estimated 6 to 8 percent of children under age 5, and about 3 to 4 percent of adults. While there's no cure, some children outgrow their food allergy as they get older. It's easy to confuse a food allergy with a much more common reaction known as food intolerance. While bothersome, food intolerance is a less serious condition that does not involve the immune system.

(Source: Mayo Clinic)